This Privacy Policy applies to all players who access or use the 63 ph platform, including those who browse without registering an account. By continuing to use 63 ph, you confirm that you have read and understood this policy. Please also read our Terms and Conditions for the full picture of how your relationship with 63 ph works.
1. Overview
Who we are and why this policy exists63 ph is an online betting and gaming platform operated for the Philippine market. Our platform offers sports betting, virtual sports, card games including Pusoy, esports markets, and more. As a platform that requires account registration and financial transactions, we inevitably collect and process personal information about our players.
This Privacy Policy has been written to comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. It explains your rights as a data subject under Philippine law and describes our obligations as a personal information controller.
We believe that privacy should be communicated in plain, readable language — not buried in legalese that nobody actually reads. So this policy is written the way we'd explain it to a friend: directly, honestly, and without unnecessary complexity.
2. Personal Data We Collect
The types of information 63 PH holds about youDepending on how you interact with 63 ph, we may collect the following categories of personal information:
Registration & Identity Data
- Full legal name as it appears on your government-issued ID
- Date of birth
- Mobile number and email address
- Username and encrypted password
- Nationality and country of residence
Verification & KYC Documents
- Copy of a valid government-issued ID (e.g., Philippine Passport, SSS/UMID, PhilSys National ID, Driver's License)
- Selfie or liveness verification image (where required)
- Proof of registered payment method (e.g., screenshot of GCash or Maya account in your name)
Financial & Transaction Data
- Deposit and withdrawal amounts, dates, and payment method references
- Bet history, game activity, and account balance records
- Bonus and promotion redemption history
Technical & Usage Data
- IP address and approximate location derived from it
- Device type, operating system, and browser
- Pages visited, features used, and time spent on the platform
- Session logs and error reports
We do not store full payment card numbers on our servers. Card transactions are processed via PCI-DSS compliant payment partners, and only tokenised references are retained on the 63 ph side.
3. How We Collect Your Information
The ways your data reaches us63 ph collects personal data through several channels:
- Directly from you — when you register, complete KYC, make a deposit, contact support, or update your account details.
- Automatically — through cookies, server logs, and analytics tools when you use the platform.
- From payment providers — when you deposit or withdraw via GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, or Visa/Mastercard, our payment partners may share transaction confirmation and identity-check data with us.
- From identity verification services — where we use third-party KYC providers to verify your documents, those providers may share verification results with 63 ph.
- From fraud prevention and compliance services — we may receive data from anti-fraud or anti-money-laundering databases as part of our legal compliance obligations.
4. Why We Collect and Use Your Data
Our legal grounds and purposes for processingWe only collect personal data that we have a legitimate reason to hold. Here is a breakdown of the purposes for which 63 ph processes your information:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, mobile, username | Contract performance |
| Identity verification (KYC) | Government ID, selfie, DOB | Legal obligation |
| Processing deposits and withdrawals | Transaction data, payment method | Contract performance |
| Fraud prevention and AML compliance | Transaction patterns, IP, device data | Legal obligation |
| Platform improvement and analytics | Usage logs, device data | Legitimate interest |
| Customer support and communications | Contact details, account history | Contract performance |
| Responsible gaming monitoring | Betting behaviour, session data | Legal obligation / legitimate interest |
| Promotional communications (opt-in only) | Email, mobile number | Consent |
We do not use your personal data for purposes beyond those listed above without seeking your consent first, except where required by law or a legitimate regulatory authority.
5. Sharing Your Personal Data
Who else may see your information63 ph does not sell your personal data to third parties for commercial or marketing purposes — full stop. We share your data only in the following limited, necessary circumstances:
- Payment processors — GCash, Maya, GrabPay, Coins.ph, bank partners, and card networks receive the minimum data needed to process your transaction securely.
- KYC and identity verification providers — third-party partners who assist with document verification and fraud screening, operating under strict data processing agreements.
- IT and hosting providers — the infrastructure partners who run our servers and platform under confidentiality agreements.
- Regulatory and law enforcement authorities — where we are legally required to disclose information, for example in response to a court order, anti-money-laundering investigation, or direction from a Philippine regulatory authority.
- Business transfers — in the unlikely event of a merger, acquisition, or sale of the platform, your data may be transferred as part of that transaction, and you will be notified in advance.
All third parties who process data on behalf of 63 ph are required to handle it in accordance with applicable data protection law and our own data processing standards. We do not allow them to use your data for their own independent purposes.
6. How Long We Keep Your Data
Our data retention periods and whyWe keep your personal data only as long as necessary for the purpose it was collected, or as required by law. Below are the general retention periods we apply:
- Active account data — retained for the full duration your account is active on 63 ph.
- Transaction and betting records — kept for a minimum of five (5) years after the transaction date, in line with Philippine anti-money-laundering regulations.
- KYC documents — retained for at least five (5) years after your account is closed, as required by law.
- Support correspondence — retained for two (2) years from the date of the last communication.
- Marketing consent records — kept until you withdraw consent or close your account, whichever comes first.
When data is no longer needed and there is no legal obligation to retain it, 63 ph will securely delete or anonymise it.
7. How We Protect Your Data
The technical and organisational measures we useProtecting the personal data you entrust to 63 ph is something we take seriously. We implement a range of technical and organisational security measures, including:
- TLS/HTTPS encryption for all data transmitted between your browser or app and our servers.
- At-rest encryption for sensitive fields in our databases, including identity document images and financial records.
- Access controls — only authorised personnel with a specific operational need can access personal data, and all access is logged and audited.
- Two-factor authentication options available to all registered 63 ph players.
- Regular security assessments of our platform and infrastructure.
- Tokenisation of payment card data — we never store full card numbers on our own systems.
No system is 100% immune from security threats. If you suspect your account has been compromised, please contact us immediately at support@63ph.click. You are also responsible for keeping your own login credentials secure and not sharing them with anyone.
8. Cookies and Tracking Technologies
How we use cookies on the 63 PH platform63 ph uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here's what that means in practice:
Essential Cookies
These are required for the platform to function — things like keeping you logged in during a session, remembering your language or display preferences, and maintaining your cart or bet slip. You cannot opt out of these without affecting how the platform works.
Analytics Cookies
We use analytics tools to understand aggregated usage patterns — which pages are most visited, where players tend to drop off, how long sessions last. This helps us improve 63 ph. This data is anonymised and is not linked back to your personal account.
Functional Cookies
These remember your preferences and past choices on the platform to give you a smoother experience. For example, saving which payment method you last used or your preferred bet type.
You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect some platform functionality. 63 ph does not use cookies to deliver third-party advertising.
9. Your Rights as a Data Subject
What the Philippine Data Privacy Act gives youUnder the Philippine Data Privacy Act of 2012 (RA 10173), you have specific rights regarding your personal data that 63 ph is obligated to respect. Here's what those rights mean for you as a player on our platform:
Right to Be Informed
You have the right to know what data we hold about you, why we have it, and how it's being used. That's exactly what this policy is for.
Right to Access
You can request a copy of the personal data 63 ph holds about your account at any time by emailing us at support@63ph.click.
Right to Correction
If any of your data is inaccurate or outdated, you have the right to request that we correct it. For most details, you can also update these through your account settings.
Right to Erasure
You may request deletion of your personal data. Note that where we have a legal obligation to retain data (such as transaction records under AML law), we may not be able to fulfil this request in full.
Right to Object
You can object to data processing carried out on the basis of legitimate interests, including direct marketing communications. We will honour opt-out requests promptly.
Right to Data Portability
Where technically feasible, you can request your personal data in a structured, machine-readable format to transfer to another platform.
To exercise any of these rights, send a written request to support@63ph.click. We aim to respond to all data rights requests within 15 business days of receipt.
10. Minors and Under-18 Players
63 PH is strictly for adults63 ph is an adults-only platform. We do not knowingly collect or process the personal data of anyone under 18 years of age. All players are required to confirm they are of legal age during registration, and identity verification is used to enforce this requirement.
If we become aware that an account belongs to or has been used by a minor, that account will be immediately suspended, all funds will be held pending review, and the relevant personal data will be handled in accordance with our legal obligations.
If you believe a minor has accessed our platform, please report it to us at support@63ph.click so we can investigate and act promptly.
11. Third-Party Services and Links
What happens when you leave our platformThe 63 ph platform may reference third-party services such as payment providers (GCash, Maya, BDO, etc.) whose own privacy policies and data practices apply when you interact with them directly. 63 ph is not responsible for the privacy practices of external services.
We encourage you to review the privacy policies of any third-party services you use in connection with your 63 ph account — particularly your chosen payment provider — to understand how they handle your data on their end.
12. Changes to This Privacy Policy
How we notify you of updates63 ph may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.
We recommend checking this page periodically. Continued use of 63 ph after an updated policy has been published constitutes your acceptance of the changes. If you have any concerns about a policy update, reach out to us before continuing to use the platform.
13. Contact Us About Privacy
How to reach 63 PH with data-related concernsIf you have any questions about this Privacy Policy, want to exercise a data subject right, or have a concern about how your personal information is being handled, please get in touch with us directly.
Email: support@63ph.click
Platform: 63ph.click
We aim to acknowledge all privacy-related enquiries within 3 business days and to resolve them fully within 15 business days. For concerns about responsible gaming tools and account limits, visit our Responsible Gaming page.
Our Privacy Commitments at a Glance
Six things 63 ph commits to when it comes to your personal data.
We Never Sell Your Data
Your personal information is not a product. 63 ph does not sell or trade player data to marketers, data brokers, or any other commercial third party.
Encrypted End-to-End
All data you send to and receive from 63 ph travels over HTTPS. Sensitive data at rest is encrypted using industry-standard protocols.
Your Rights Are Real
Under RA 10173, you have the right to access, correct, and delete your data. 63 ph honours these rights and responds to requests within 15 business days.
Minimum Data Principle
We only collect what we genuinely need to run the platform, verify your identity, and comply with legal obligations. No unnecessary data collection.
Clear, Honest Language
This policy is written to be actually readable. No misleading small print, no vague catch-all clauses. What you see is what applies to you on 63 ph.
Philippine Law Compliance
63 ph operates in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and cooperates with the National Privacy Commission where required.
Trust Is the Foundation — Laro Na with Confidence
Now you know exactly how 63 ph handles your data. Join a platform that's built on transparency, security, and genuine respect for Filipino players.